Refund policy

We sincerely hope that the products you purchase from quintescent.ca contribute to your well-being. Otherwise, we accept returns within 30 days after placing your order, provided the following conditions are met:

  • The packaging is in its original condition.
  • You have a copy of the transaction receipt including the payment method.
  • The product has not been consumed or used. Exception: If the container has been opened, the product consumed and a defect has been found, you can return it by contacting us first (info@quintescent.ca).

You will be reimbursed with an electronic gift card .

Cancellation of one or more items ordered which reduces the total before taxes of the order to less than 50$, or a change of address, may withdraw your right to free delivery.